Frequently Asked Questions
We have put together this list of Frequently Asked Questions in hopes that it will help to guide your thought process during what can be an overwhelming situation. Please call us at 770-855-0533 or email us at firstname.lastname@example.org and we will be more than happy to answer any additional questions you may have.
Is hiring an estate sale company the right solution for me?
There are numerous advantages to hiring an estate sale company. A professional company knows how to get the most money for your items. They are experienced in dealing with vintage items, antiques and collectibles as well as standard, everyday items. They are knowledgeable about and have the resources to determine what items are in high demand and what people are willing to pay for them. They know how to stage items, bundle items, discount items and use other strategies to maximize sales. Even with commission, a professional estate sale company can bring in more proceeds.
A professional company has the ability to market your sale to reach the maximum number of buyers. They know how to manage the crowd during the sale days and have the knowledge and resources needed to provide proper security for your items. A professional company is bonded and insured to protect against accidents and theft.
I think partnering with an estate sale company may be a good option for me. What should my first step be?
The first step is to contact us to tell us about your unique circumstances. We understand that beginning this process can be the hardest step. We will ask you specific questions over the phone to determine your needs and how we may be of service to you.
Should I dispose of any items prior to calling or meeting with you?
Please do not dispose of anything even if it appears to be “junk”. People will buy any manner of items at an estate sale and sometimes treasures disguise themselves as “junk”.
What areas do you service?
Newnan, Sharpsburg, Senoia, Chastain Park, Brookhaven
How do you advertise your sales?
We take hundreds of quality photographs and provide thoughtful, highly detailed descriptions of the sale on Estatesales.net, Estatesales.org, Craigslist and other local publications. We notify our mailing list subscribers of upcoming sales and post the sale details on our website. On sale days, we use professionally printed, attractive signage to direct people to the sale. We pay all costs associated with advertising.
How many days do you host a sale?
We schedule every estate sale to be held over a weekend - generally 3 days, Friday through Sunday. Importantly, we will never compromise the success of your estate sale by overbooking our calendar, or by holding a one-day sale on a weekday as some companies do. In some cases, we may even hold a four-day estate sale!
The dates chosen to run your estate sale are based on:
1. Any time constraints you may have for emptying the home.
2. The amount of time it will take our company to properly sort, clean, stage, advertise, research, and price your items.
3. The volume of items in your estate sale (read our post on liquidating a packed house)
3. Our availability.
Estate Rescue Queens LLC will work very hard for you, quality control and due diligence are much more important to us than cramming as many sales as possible into one month. You will know the tentative dates of your estate sale before signing our Sales Agreement, so that all parties are on the same page.
How do you handle security?
Security is an extremely important concern during estate sales. We have a detailed protocol in place that includes strategic staff placement during the sale, limiting the number of shoppers permitted in the home at one time and keeping valuables secured at checkout.
What forms of payment do you accept during your sales?
We accept all major credit cards & cash. We do not accept checks. So many Estate sale companies only take cash…. %z? That is only a convenience for them. 60% of purchases are made with cards, plus they buy more then. Remember the goal, liquidate.
What do you do with items that are not sold?
This is up to you. We offer a range of convenient post-sale clean-out services. We can facilitate donations of items to a local charity (and provide you with an itemized donation receipt for your taxes)
We discuss that after sale, how can you talk about this until you see what’s left. A company that tells you up front, they will take off everything that is left sends red flags, what’s the reason to push for all items to sale.
What about my realtor?
Realtors like working with us because we met our deadlines. A well attended estate sale doubled as free advertising for the sale of the home. We will pass out the realtor’s card to any interested customers. If you have plans to sell the home & do not want to hire a realtor until the home is cleared out, that’s fine too. We always have people interested so be prepared. Right now, it’s a sellers’ market
If you'd like a referral for a realtor in your area, let us know! We may be able to help.
Do you liquidate the contents of a home when someone is still living there?
No. Setting up an estate sale inside the home is invasive and time consuming. We require a key to have access during the duration of the sale set-up and completion, and often work multiple 8-10-hour days. Our staff cannot work in another's "living space" while preparing a sale. Imagine living in a home while a company comes in to empty the drawers, cupboards, closets, and use the rooms and garage for staging a public estate sale. The whole process has proven to be very challenging for both parties when there is an occupant in the home. As a rule, we only liquidate homes after the occupants have left.